FAQs

FAQs

1. Do you have a shop?

YES! we do have a shop, our shop is located at 32/3 Oracle drive, Albany, Auckland 0632

2. Can I pick up my orders?

YES! We will inform you via TXT/EMAIL once your order is ready to pick up, you may come in to pick up your orders during Tuesday – Sunday 10:30am – 18:30pm ( exclude public holidays )

3. Do you take orders over the phone or by email?

We do not accept any orders through phone calls or emails. We do encourage you to visit us at our store for any special requirements or events orders.

4. Do you send samples?

We have a sample room at our workshop in Albany so you’re able to view our products – or if you’re out of Auckland then we sell our products in singles. Unfortunately we don’t give away free samples.

5. What is your bank account number?

Our Bank details are:
S&D REFINE LIMITED
ANZ: 01 0277 0822 584 00
Be sure to use your order number as the reference!